SUEZ environment group / ONDEO in the Czech Republic

Contacts

SUEZ Water CZ, s.r.o.
Španělská 10 • 120 00 Praha 2

phone: +420 222 251 581-2
fax: +420 222 252 434
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

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Relationships with Customers

The SUEZ environnement / ONDEO together with particular water operating companies belonging to this group in the Czech Republic pays full attention to the relationships with customers. 

Satisfied customers are the basic reference of successful work for the water operating companies and that is the reason why they take proper care of them. This care is reflected in many areas, ranging from simple informing on drinking water quality, early information on possible interruption of water supply, or possible substitute supply, to the chance to pay for water and waste water at the local offices and solving some serious problems which may occur in relation with drinking water supply and sewerage.

In all companies there are Customer Service Centres and it is also possible to deal with problems promptly through customer telephone lines, which are possible to be used in case of failure for 24 hours a day.